FedEx Delivers
-15%
portes grátis
FedEx Delivers
How the World's Leading Shipping Company Keeps Innovating and Outperforming the Competition
Birla, Madan
John Wiley & Sons Inc
07/2005
240
Dura
Inglês
9780471715795
15 a 20 dias
488
Descrição não disponível.
Preface ix
Acknowledgments xiii
About the Author xv
Introduction xix
Chapter 1 Innovating and Outperforming the Competition 1
Chapter 2 FedEx's Innovation Journey 19
Chapter 3 Why Organizations Do Not Innovate 41
Chapter 4 The Five Dimensions of an Innovation and Performance Culture 61
Chapter 5 Engage Employees in the Enterprise 83
Chapter 6 Expect and Help Employees to Continually Grow 101
Chapter 7 Create a Secure Environment for Expression and Acceptance of Creative Ideas 127
Chapter 8 Encourage Collaborative Development of Creative Ideas 155
Chapter 9 Tap Employees' Commitment 173
Conclusion: Continuing to Lead the Way 193
Bibliography 199
Index 203
Acknowledgments xiii
About the Author xv
Introduction xix
Chapter 1 Innovating and Outperforming the Competition 1
Chapter 2 FedEx's Innovation Journey 19
Chapter 3 Why Organizations Do Not Innovate 41
Chapter 4 The Five Dimensions of an Innovation and Performance Culture 61
Chapter 5 Engage Employees in the Enterprise 83
Chapter 6 Expect and Help Employees to Continually Grow 101
Chapter 7 Create a Secure Environment for Expression and Acceptance of Creative Ideas 127
Chapter 8 Encourage Collaborative Development of Creative Ideas 155
Chapter 9 Tap Employees' Commitment 173
Conclusion: Continuing to Lead the Way 193
Bibliography 199
Index 203
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Preface ix
Acknowledgments xiii
About the Author xv
Introduction xix
Chapter 1 Innovating and Outperforming the Competition 1
Chapter 2 FedEx's Innovation Journey 19
Chapter 3 Why Organizations Do Not Innovate 41
Chapter 4 The Five Dimensions of an Innovation and Performance Culture 61
Chapter 5 Engage Employees in the Enterprise 83
Chapter 6 Expect and Help Employees to Continually Grow 101
Chapter 7 Create a Secure Environment for Expression and Acceptance of Creative Ideas 127
Chapter 8 Encourage Collaborative Development of Creative Ideas 155
Chapter 9 Tap Employees' Commitment 173
Conclusion: Continuing to Lead the Way 193
Bibliography 199
Index 203
Acknowledgments xiii
About the Author xv
Introduction xix
Chapter 1 Innovating and Outperforming the Competition 1
Chapter 2 FedEx's Innovation Journey 19
Chapter 3 Why Organizations Do Not Innovate 41
Chapter 4 The Five Dimensions of an Innovation and Performance Culture 61
Chapter 5 Engage Employees in the Enterprise 83
Chapter 6 Expect and Help Employees to Continually Grow 101
Chapter 7 Create a Secure Environment for Expression and Acceptance of Creative Ideas 127
Chapter 8 Encourage Collaborative Development of Creative Ideas 155
Chapter 9 Tap Employees' Commitment 173
Conclusion: Continuing to Lead the Way 193
Bibliography 199
Index 203
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
