How to Disagree Without Being Disagreeable

How to Disagree Without Being Disagreeable

Getting Your Point Across with the Gentle Art of Verbal Self-Defense

Elgin, Suzette Haden

John Wiley and Sons Ltd

04/1997

208

Mole

Inglês

9780471157052

264

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OVERVIEW. Is Hostile Language Bad? Is Hostile Language Necessary? LAYING THE FOUNDATION. Detachment. Listening. Metaphors. TECHNIQUES. Using the Satir Modes. Using Presuppositions. Managing the Verbal Attack Patterns. Reducing Tension, Increasing Rapport. Conclusion. References and Bibliography. Index.
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