Organizational Behaviour in Hotels and Restaurants

Organizational Behaviour in Hotels and Restaurants

An International Perspective

Guerrier, Yvonne

John Wiley & Sons Inc

06/1999

296

Mole

Inglês

9780471986508

15 a 20 dias

574

Descrição não disponível.
Ways of Seeing Organizations.

Ways of Seeing Hospitality Organizations.

The Many Faces of Culture.

Motivation, Job Performance and Job Satisfaction.

Groups and Leading Groups.

Designing Jobs and Organizational Structures.

Managers and Their Roles.

Serving Customers.

The Wider Environment.

Into the Future.

Bibliography.

Index.
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