Art of High-stakes Decision-making

Art of High-stakes Decision-making

Tough Calls in a Speed Driven World

Murnighan, K.

John Wiley and Sons Ltd

11/2001

288

Dura

Inglês

9780471415763

0471415766

15 a 20 dias

539

In this volume real-life stories (including life or death scenarios) illustrate the complexities of high-stakes decision making and how the bias toward action is not the best method. The SCRIPTs method provides an easy-to-remember acronym for a set of crucial questions to ask yourself.
Preface. PART I: INTRODUCTION. Tough Calls in a Speed--Driven World. PART II: THE PARAMETERS OF TOUGH CALLS. Search for Signals of Threats and Opportunities. Find the Causes. Evaluate the Risks. Apply Intuition and Emotion. Take Different Perspectives. Consider the Time Frame. Solve the Problem. PART III: PUTTING IT ALL TOGETHER. The Master Decision--Maker. Appendix: Principles of High--Stakes Decision--Making. Notes. Index.
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