ERP: Making It Happen

Acknowledgments.

How to Use This Book.

INTRODUCTION.

Enterprise Resource Planning.

The Implementation Challenge.

COMPANY-WIDE IMPLEMENTATION.

Company-Wide Implementation--Overview.

Software.

Getting Ready.

Project Launch.

Initial Education.

Sales and Operations Planning.

Process Definition.

Data Integrity.

Going on the Air--Basic ERP (Phase I).

Going on the Air--Supply Chain Integration (Phase II).

QUICK-SLICE IMPLEMENTATION.

Quick-Slice ERP--Overview.

Quick-Slice ERP--Implementation.

BEYOND ERP IMPLEMENTATION.

Operating ERP.

The Strategic Future (Phase III).

Appendix A: The Fundamentals of Enterprise Resource Planning.

Appendix B: Plant Floor Organization Formats: Job Shop versus Flow Shop.

Appendix C: Sample Implementation Plan.

Appendix D: ERP Support Resources.

Glossary.

Index.

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• Gestão da produção e do controlo de qualidade
• Gestão da distribuição e armazenagem : logistica

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