Standardization and Tacit Knowledge
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Standardization and Tacit Knowledge
Interaction and Practice in the Survey Interview
Maynard, Douglas W.; Schaeffer, Nora Cate; van der Zouwen, Johannes; Houtkoop-Steenstra, Hanneke
John Wiley & Sons Inc
02/2002
560
Dura
Inglês
9780471358299
15 a 20 dias
994
Descrição não disponível.
Preface.
PART 1: THEORETICAL ORIENTATIONS
Standardization and It's Discontents (D.W. Maynard and N.C.Schaeffer).
Why Study Inteaction in the Survey Interview?: Response from aSurvey Researcher (J. van der Zouwen).
A Collaborative View of Standardized Survey Interviews (M.F.Schober and F.G. Conrad).
Conversation with a Purpose--or Conversation? Interaction in theStandardized Interview (N.C. Schaeffer).
The Living Text: Written Instructions and Situated Actions inTelephone Surveys (M. Lynch).
Survey Inteviews as Talk-in-Interaction (E.A. Schegloff).
PART 2: RECRUITMENT TO PARTICIPATE IN THE SURVEY INTERVIEW
Introductory Interactions in Telephone Surveys and Nonresponse(M.P. Couper and R.M. Groves).
Opening and Closing the Gate: The Work of Optimism in RecruitingSurvey Respondents (D.W. Maynard and N.C. Schaeffer).
Effects of Introduction in Large-Scale Telephone Survey Interviews(H. Houtkoop-Steenstra and H. van den Bergh).
Refusal Conversion and Tailoring (D.W. Maynard and N.C.Schaeffer).
PART 3: INTERACTION BETWEEN INTERVIEWER AND RESPONDENT.
Questioning Turn Format and Turn-Taking Problems in StandardizedInterviews (H. Houtkoop-Steenstra).
Occasions for Intervention: Interactional Resources forComprehension in Standardized Survey Interviews (N.C. Schaeffer andD.W Maynard).
Achieving Understanding in the Standardized Survey Interview:Repair Sequences (R.J. Moore and D.W. Maynard).
Ad Hoc Inquiries: Two Preferences in the Design of RoutineQuestions in an Open Context. (J. Heritage).
Standardization Vs. Rapport: How Interviewers Handle the Laughterof Respondents During Telephone Surveys (D. Lavin and D.W.Maynard).
How Uniform Is Standardization? Variation Within and Across SurveyResearch Centers Regarding Protocols for Interviewing (J. Viternaand D.W. Maynard).
PART 4: INTERACTION AND SURVEY DATA QUATLITY
Transcribing, Coding, and Analyzing Verbal Interaction in SurveyInterviews (W. Dijkstra).
Testing Questionnaires Using Interaction Coding (J. van der Zouwenand W.Dijkstra).
How Interviewers Make Coding Decisions (T. Hak).
The Impact of Technology on Interaction in Computer-AssistedInterviews (M. Fuchs).
Appendix 1: Transcribing Conventions.
Appendix 2: Transcript for Interview AW01.
Author Index.
Subject Index.
PART 1: THEORETICAL ORIENTATIONS
Standardization and It's Discontents (D.W. Maynard and N.C.Schaeffer).
Why Study Inteaction in the Survey Interview?: Response from aSurvey Researcher (J. van der Zouwen).
A Collaborative View of Standardized Survey Interviews (M.F.Schober and F.G. Conrad).
Conversation with a Purpose--or Conversation? Interaction in theStandardized Interview (N.C. Schaeffer).
The Living Text: Written Instructions and Situated Actions inTelephone Surveys (M. Lynch).
Survey Inteviews as Talk-in-Interaction (E.A. Schegloff).
PART 2: RECRUITMENT TO PARTICIPATE IN THE SURVEY INTERVIEW
Introductory Interactions in Telephone Surveys and Nonresponse(M.P. Couper and R.M. Groves).
Opening and Closing the Gate: The Work of Optimism in RecruitingSurvey Respondents (D.W. Maynard and N.C. Schaeffer).
Effects of Introduction in Large-Scale Telephone Survey Interviews(H. Houtkoop-Steenstra and H. van den Bergh).
Refusal Conversion and Tailoring (D.W. Maynard and N.C.Schaeffer).
PART 3: INTERACTION BETWEEN INTERVIEWER AND RESPONDENT.
Questioning Turn Format and Turn-Taking Problems in StandardizedInterviews (H. Houtkoop-Steenstra).
Occasions for Intervention: Interactional Resources forComprehension in Standardized Survey Interviews (N.C. Schaeffer andD.W Maynard).
Achieving Understanding in the Standardized Survey Interview:Repair Sequences (R.J. Moore and D.W. Maynard).
Ad Hoc Inquiries: Two Preferences in the Design of RoutineQuestions in an Open Context. (J. Heritage).
Standardization Vs. Rapport: How Interviewers Handle the Laughterof Respondents During Telephone Surveys (D. Lavin and D.W.Maynard).
How Uniform Is Standardization? Variation Within and Across SurveyResearch Centers Regarding Protocols for Interviewing (J. Viternaand D.W. Maynard).
PART 4: INTERACTION AND SURVEY DATA QUATLITY
Transcribing, Coding, and Analyzing Verbal Interaction in SurveyInterviews (W. Dijkstra).
Testing Questionnaires Using Interaction Coding (J. van der Zouwenand W.Dijkstra).
How Interviewers Make Coding Decisions (T. Hak).
The Impact of Technology on Interaction in Computer-AssistedInterviews (M. Fuchs).
Appendix 1: Transcribing Conventions.
Appendix 2: Transcript for Interview AW01.
Author Index.
Subject Index.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
interaction; standardized; inquiry; interdisciplinary; survey; empirical; volume; interview; range; editors; showcase; conversation; articles; analysts; perspectives; previously; picture; available; substrate
Preface.
PART 1: THEORETICAL ORIENTATIONS
Standardization and It's Discontents (D.W. Maynard and N.C.Schaeffer).
Why Study Inteaction in the Survey Interview?: Response from aSurvey Researcher (J. van der Zouwen).
A Collaborative View of Standardized Survey Interviews (M.F.Schober and F.G. Conrad).
Conversation with a Purpose--or Conversation? Interaction in theStandardized Interview (N.C. Schaeffer).
The Living Text: Written Instructions and Situated Actions inTelephone Surveys (M. Lynch).
Survey Inteviews as Talk-in-Interaction (E.A. Schegloff).
PART 2: RECRUITMENT TO PARTICIPATE IN THE SURVEY INTERVIEW
Introductory Interactions in Telephone Surveys and Nonresponse(M.P. Couper and R.M. Groves).
Opening and Closing the Gate: The Work of Optimism in RecruitingSurvey Respondents (D.W. Maynard and N.C. Schaeffer).
Effects of Introduction in Large-Scale Telephone Survey Interviews(H. Houtkoop-Steenstra and H. van den Bergh).
Refusal Conversion and Tailoring (D.W. Maynard and N.C.Schaeffer).
PART 3: INTERACTION BETWEEN INTERVIEWER AND RESPONDENT.
Questioning Turn Format and Turn-Taking Problems in StandardizedInterviews (H. Houtkoop-Steenstra).
Occasions for Intervention: Interactional Resources forComprehension in Standardized Survey Interviews (N.C. Schaeffer andD.W Maynard).
Achieving Understanding in the Standardized Survey Interview:Repair Sequences (R.J. Moore and D.W. Maynard).
Ad Hoc Inquiries: Two Preferences in the Design of RoutineQuestions in an Open Context. (J. Heritage).
Standardization Vs. Rapport: How Interviewers Handle the Laughterof Respondents During Telephone Surveys (D. Lavin and D.W.Maynard).
How Uniform Is Standardization? Variation Within and Across SurveyResearch Centers Regarding Protocols for Interviewing (J. Viternaand D.W. Maynard).
PART 4: INTERACTION AND SURVEY DATA QUATLITY
Transcribing, Coding, and Analyzing Verbal Interaction in SurveyInterviews (W. Dijkstra).
Testing Questionnaires Using Interaction Coding (J. van der Zouwenand W.Dijkstra).
How Interviewers Make Coding Decisions (T. Hak).
The Impact of Technology on Interaction in Computer-AssistedInterviews (M. Fuchs).
Appendix 1: Transcribing Conventions.
Appendix 2: Transcript for Interview AW01.
Author Index.
Subject Index.
PART 1: THEORETICAL ORIENTATIONS
Standardization and It's Discontents (D.W. Maynard and N.C.Schaeffer).
Why Study Inteaction in the Survey Interview?: Response from aSurvey Researcher (J. van der Zouwen).
A Collaborative View of Standardized Survey Interviews (M.F.Schober and F.G. Conrad).
Conversation with a Purpose--or Conversation? Interaction in theStandardized Interview (N.C. Schaeffer).
The Living Text: Written Instructions and Situated Actions inTelephone Surveys (M. Lynch).
Survey Inteviews as Talk-in-Interaction (E.A. Schegloff).
PART 2: RECRUITMENT TO PARTICIPATE IN THE SURVEY INTERVIEW
Introductory Interactions in Telephone Surveys and Nonresponse(M.P. Couper and R.M. Groves).
Opening and Closing the Gate: The Work of Optimism in RecruitingSurvey Respondents (D.W. Maynard and N.C. Schaeffer).
Effects of Introduction in Large-Scale Telephone Survey Interviews(H. Houtkoop-Steenstra and H. van den Bergh).
Refusal Conversion and Tailoring (D.W. Maynard and N.C.Schaeffer).
PART 3: INTERACTION BETWEEN INTERVIEWER AND RESPONDENT.
Questioning Turn Format and Turn-Taking Problems in StandardizedInterviews (H. Houtkoop-Steenstra).
Occasions for Intervention: Interactional Resources forComprehension in Standardized Survey Interviews (N.C. Schaeffer andD.W Maynard).
Achieving Understanding in the Standardized Survey Interview:Repair Sequences (R.J. Moore and D.W. Maynard).
Ad Hoc Inquiries: Two Preferences in the Design of RoutineQuestions in an Open Context. (J. Heritage).
Standardization Vs. Rapport: How Interviewers Handle the Laughterof Respondents During Telephone Surveys (D. Lavin and D.W.Maynard).
How Uniform Is Standardization? Variation Within and Across SurveyResearch Centers Regarding Protocols for Interviewing (J. Viternaand D.W. Maynard).
PART 4: INTERACTION AND SURVEY DATA QUATLITY
Transcribing, Coding, and Analyzing Verbal Interaction in SurveyInterviews (W. Dijkstra).
Testing Questionnaires Using Interaction Coding (J. van der Zouwenand W.Dijkstra).
How Interviewers Make Coding Decisions (T. Hak).
The Impact of Technology on Interaction in Computer-AssistedInterviews (M. Fuchs).
Appendix 1: Transcribing Conventions.
Appendix 2: Transcript for Interview AW01.
Author Index.
Subject Index.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
