Hotel Front Office Simulation

Hotel Front Office Simulation

Sullivan, William; Kline, Sheryl F.

John Wiley and Sons Ltd

04/2002

144

Mole

Inglês

9780471203315

0471203319

15 a 20 dias

406

From taking reservations and registering guests to providing excellent customer service, smooth front office operations are vital to the success of hotels, motels, and other lodging facilities.
Introduction.Getting Started.Reservations.Registration.Posting and Folio Management.Guest Services.Night Audit.
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