Modern Methods For Quality Control and Improvement

History and Evolution of Quality Control and Assurance
Quality and Quality Systems
The ISO 9000 Quality System
Total Quality Management
Review of Fundamental Statistical Concepts
Introduction to Control Charts
Control Charts for Attributes
Control Charts for Variables
Special Control Charts
Specification Limits, Tolerances, and Related Techniques
Process Control and Improvement Techniques
Industrial Experimentation
Robust Design
Reliability
Acceptance Sampling for Attributes
Attribute Sampling Tables
Acceptance Sampling by Variables
Special Attribute Sampling Procedures

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• Gestão da produção e do controlo de qualidade
• Controlo de qualidade (C.Q.) e Gestão da Qualidade Total (G.Q.T.)

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