Total Quality Management
Total Quality Management
Strategies and Techniques Proven at Today's Most Successful Companies
George, Stephen; Weimerskirch, Arnold
John Wiley & Sons Inc
03/1998
272
Dura
Inglês
9780471191742
15 a 20 dias
654
Descrição não disponível.
The New Management Model.
Leadership.
Customer Focus.
Strategic Planning.
Management.
Employee Involvement.
Training.
Reward and Recognition.
Employee Focus.
Customer Contacts.
Design of Products and Services.
Process Management.
Supplier Quality.
Data Collection and Analysis.
Benchmarking.
Corporate Responsibility and Citizenship.
System Assessments.
Crossing the River: The Transition to the New Management Model.
Appendices.
Index.
Leadership.
Customer Focus.
Strategic Planning.
Management.
Employee Involvement.
Training.
Reward and Recognition.
Employee Focus.
Customer Contacts.
Design of Products and Services.
Process Management.
Supplier Quality.
Data Collection and Analysis.
Benchmarking.
Corporate Responsibility and Citizenship.
System Assessments.
Crossing the River: The Transition to the New Management Model.
Appendices.
Index.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
total; profit; quality; first; companies; particular attention; phrasetotal; word; spectacular rewards; top companies; superior; satisfaction; ben; commitment; company; across; customer; functions; successful; worlds; uptodate
The New Management Model.
Leadership.
Customer Focus.
Strategic Planning.
Management.
Employee Involvement.
Training.
Reward and Recognition.
Employee Focus.
Customer Contacts.
Design of Products and Services.
Process Management.
Supplier Quality.
Data Collection and Analysis.
Benchmarking.
Corporate Responsibility and Citizenship.
System Assessments.
Crossing the River: The Transition to the New Management Model.
Appendices.
Index.
Leadership.
Customer Focus.
Strategic Planning.
Management.
Employee Involvement.
Training.
Reward and Recognition.
Employee Focus.
Customer Contacts.
Design of Products and Services.
Process Management.
Supplier Quality.
Data Collection and Analysis.
Benchmarking.
Corporate Responsibility and Citizenship.
System Assessments.
Crossing the River: The Transition to the New Management Model.
Appendices.
Index.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.