Restaurant Service

Restaurant Service

Beyond the Basics

Axler, Bruce H.; Litrides, Carol A.

John Wiley & Sons Inc

06/1994

384

Mole

Inglês

9780471514763

15 a 20 dias

830

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GUEST COURTESIES: THE DIFFERENCE MAKERS.

First Impressions.

Coat Checking.

Lost and Found.

Guests and Employees with Disabilities.

Reservations.

AT THE TABLE: BEYOND THE FIRST IMPRESSIONS.

Food Service.

Wine and Liquor Service.

THE ``SIZZLE,'' OR, WHY RETURN.

Nonalcoholic Beverages.

Ceremonial Coffee and Tea Service.

Extravagant Foods--The Magic of Caviar.

Rare Wines.

Organic Wines.

A PRIMER ON WINE SERVICE.

Wine: What Is It?.

Tasting, Storing, and Drinking Wine.

Wines of the World.

THE STAFF.

Basic Personnel Policies.

Appendices.

Index.
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guide; incomparable; crucial; difference; patrons; customer satisfaction; story; timely; manner; good food; basics; restaurant; important; comprehensive; customers; stepbystep; guide features; table; extraordinary; reservations